Gather more data for richer insights
Morae captures the total customer experience
Screen video Any activity taking place on the participant’s screen(s). |
Camera video Facial expressions and nonverbals. Interaction with physical objects. |
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Screen text All text appearing on the screen during recording. |
Window events When a window or dialog gets focus, is opened, closed, or resized. |
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Audio Voice captured with a microphone or video camera. |
Observer input Markers and notes entered by observers. |
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Mouse clicks Tracks left, right, middle, single-, double-clicks...and more! |
Keyboard activity Every keystroke the user makes. |
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Webpage changes Browser events such as when and where a user navigates between webpages. |
Survey responses Multiple choice, choose one, rating scale, or open-ended. |
Keep it together
All your data on one timeline
The old way to record customer interactions involved lots of devices and applications that don't talk to each other. Which ended up scattering your data across a bunch of unconnected media, like legal pads, videotape, spreadsheets, statistics software. What a waste of time!
Morae ties everything together in one tidy package, eliminating hours of wasted effort. All your data is captured digitally and indexed to one master timeline for instant retrieval and analysis.
Morae is a usability lab on CD-ROM; it has revolutionized our approach to usability testing.–Bryan Eisenberg, FutureNow
Get started faster
Preset study templates
Want to record a focus group? Software usability test? Mobile device test? Just select a template using the simple presets.
Morae sets up the initial details for you...like audiovisual sources, suggested markers, and who will launch recording. It even shows you a live preview of what will be recorded. From there, it's simple to add things like task definitions, discussion questions, surveys, and custom markers.
Want to use the same configuration again later? Just save and re-use.
Capture more details, using more methods
Camera-only recording
Morae reaches beyond the screen...so you can record customer interactions that don't happen on the computer. Like focus groups, depth interviews, hardware testing, paper prototype testing, the list goes on.
Just plug one or two video cameras into your computer. You can use consumer-grade digital video (DV) cameras, webcams, or a mix of both. And if you're not recording the screen, use the recording computer for logging notes, too. Versatile and compact! (See system requirements for details.)
Measure customer perceptions
Standard or custom surveys
Go deeper by asking survey questions before the session, after each task, and at the end. Trigger them automatically or manually. Use the standard satisfaction survey (SUS) or create any number of custom surveys. Format can be multiple choice, choose one, rating scale, or open-ended.
Unlike paper surveys, Morae collects and stores data neatly in one place...and gives you all the tools you need to view and graph results with a click.
Set your study to fully automatic
Unmoderated testing with AutoPilot
AutoPilot delivers instructions, tasks, and surveys automatically during the test session. So you could set up unmoderated testing at a public kiosk or a tradeshow booth and gather data without being there. Or if you're flying solo, AutoPilot will free you to prompt, listen, and observe more carefully during the session. And it eliminates all that messy, wasted paper, too!
Be invisible
Unobtrusive recording
Recorder runs in the background so it won't distract the user while you're recording his or her screen. It minimizes to the system tray by default, but you can also hide it completely during recording.
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